Terms Of Use

Except as otherwise noted, the copyright in the documents contained in this website and all material created for this website belongs exclusively to Oscar Sierra. No license, or any other right is granted to any other person in respect of any related intellectual property rights. Duplication of such documents is authorised for private and informational purposes only and any other duplication or use thereof is expressly prohibited.

 

Oscar Sierra guarantees that personal information submitted by you, will be treated as strictly confidential and will not be forwarded to third parties. The information will be used solely to carry out over services to you.

 

Registered address and Administrative office:

OS Safety Equipment S.L.
C/Son Péndola 4
E-07007 Palma de Mallorca
Tel.: +34 971 247 211
Fax: + 34 971 241 046

Company Policy

Legal Notice - Conditions of use of this website.

Oscar Sierra has made all reasonable efforts to ensure that all information provided in or through this website is complete and accurate at the time of inclusion. However, there may be inadvertent and occasional errors or omissions, for which the Oscar Sierra apologises, but Oscar Sierra makes no representations or warranties about the accuracy or completeness of the information provided in or through this website, including any hypertext links or any other items used either directly or indirectly from this website.

 

Oscar Sierra reserves the right to make changes and corrections at any time, without notice; it accepts no liability for any inaccuracies or omissions in this website; and any decisions based on information obtained from or though this website are the sole responsibility of the visitor.

Oscar Sierra accepts no liability for any direct, special, indirect, or consequential damages, or any other losses, damages or other liability whatsoever resulting from whatever cause through any person's access, or inability to access this website, or through the use of, and/or reliance upon any information obtained either directly or indirectly from this website. Nothing contained in this website shall be deemed to constitute a legally binding offer to enter a contract.

Any visitor to this website providing information to Oscar Sierra agrees that, unless where the visitor indicates otherwise, the Company has unlimited rights to all such information as provided and that the Company may use it in any way it chooses. Visitors are requested to ensure that any information provided by them is truthful and lawfully provided and does not violate the confidentiality or other rights of any other person.

 

QUALITY POLICY STATEMENT

OS SAFETY EQUIPMENT SL (hereafter referred to as Oscar Sierra) is based in Mallorca, and deals with all Marine Safety equipment Sales and Servicing, in Mallorca and the western Mediterranean.

Oscar Sierra has all the relevant National and Manufacturers approvals since 1997 and is continuously upgrading the range of goods and services.

Oscar Sierra is committed to meet all requirements of its customers and regulatory bodies at a reasonable cost. We aim to provide the best quality service, on time and in budget.
All employees are fully trained and certified by the manufacturers and other relevant bodies and have a responsibility for the quality of service to our customers.

Oscar Sierra actively pursues ever improving quality and business practices throughout the company. We constantly measure our performance. We review business and quality objectives regularly. Regular management meetings are held weekly, were we aim to identify specific objectives and correct any anomalies. The minutes of these meetings are reviewed as part of the internal audit procedure. Oscar Sierra encourages customer feedback and suggestions. Specific objectives for improvement are identified and monitored at ongoing reviews.

All our employees have a responsibility to fulfill the expectations of our customers, to help achieving our company goals and to continuously improve the quality of our products and services.

Our principal objective is customer safety and satisfaction, and this we provide with our Quality System, compliance with all Rules, Regulations, Health and Safety Standards, and our combined hundred years of seagoing experience.

 

DECLARACIÓN DE PRINCIPIO DE CALIDAD

OS SAFETY EQUIPMENT SL (en lo sucesivo denominado Oscar Sierra) tiene su sede en Mallorca, dedicándose a la venta y mantenimiento de equipos de seguridad marítima en Mallorca y por extensión en todo el Mediterráneo occidental.

Oscar Sierra está homologada por los Organismos Nacionales competentes desde 1997. Igualmente está autorizada por los principales fabricantes de equipos de seguridad marítima, actualizando continuamente la gama de productos y servicios ofertados.

Oscar Sierra se compromete a cumplir con todos los requisitos de sus clientes, a la vez que los requisitos de los organismos reguladores y siempre con un gasto razonable. Nuestro objetivo es proporcionar un servicio de gran calidad, entregas puntuales y con un coste competente.
Todos los empleados han sido formados y licenciados tanto por los fabricantes, como por los organismos pertinentes, responsabilizándose así de la calidad del servicio a nuestros clientes.

Oscar Sierra busca constantemente la mejora en la calidad y las prácticas comerciales de toda la empresa. Analizamos nuestra actividad y revisamos regularmente nuestros objetivos y niveles de calidad. Se llevan a cabo reuniones de gestión semanales, a fin de identificar objetivos específicos y corregir cualquier anomalía. Las actas de estas reuniones se controlan como parte del procedimiento de auditoría interna.

Oscar Sierra igualmente agradece los comentarios y sugerencias de los clientes. Todos nuestros empleados tienen la responsabilidad de satisfacer las expectativas de nuestros clientes y ayudar a alcanzar los objetivos de nuestra empresa, mejorando de esta forma la calidad de nuestros productos y servicios de forma continua.

Nuestro objetivo principal es la seguridad y satisfacción del cliente, que proporcionamos a través de nuestro Sistema de Calidad, el cumplimiento de la Legislación vigente, Reglamentos, Prevención de Riesgos Laborales y en última instancia, con nuestros años de experiencia acumulada en el sector náutico.

www.oscarsierra.com is wholly owned by OS Safety Equipment SL CIF B07838824
lloyds servicing department
 
lloyds servicing department